At RoboCode Explorers, we strive to provide an exceptional learning experience for our participants. To ensure clarity and transparency regarding refunds, please review our refund policy outlined below:

1. Refund Eligibility:

• Refunds are available up to 5 business days before the scheduled start date of the class.

2. Refund Process:

• To request a refund, please contact our customer support team at contactus@robocodeexplorers.com within the specified timeframe.

3. Refund Amount:

• Refunds will be processed for the full registration fee minus any applicable processing fees.

4. Refund Timeline:

• Refunds will be issued within 7-10 business days of the refund request approval.

5. Late Refund Requests:

• Refund requests made within 5 business days of the scheduled class start date will not be eligible for a refund.

6. Transfer of Fees:

• If a refund is not possible, participants may have the option to transfer the registration fee to another available class, subject to availability.

7. Class Transfers:

• Class transfers can only be made if there is availability in the desired class.

8. Cancellations by RoboCode Explorers:

• In the event that RoboCode Explorers cancels a class, participants will be offered a full refund or the option to transfer their registration fee to another class.

9. Non-Attendance:

• Participants who do not attend a class without prior notice will not be eligible for a refund or transfer of fees.

10. Contact Information:

• For any questions or concerns regarding refunds, please contact our customer support team at contactus@robocodeexplorers.com

RoboCode Explorers reserves the right to modify or update this refund policy at any time. Participants are encouraged to review this policy periodically for any changes.

By enrolling in our classes, participants and their guardians acknowledge and agree to the terms outlined in this Refund Policy.